Delivery & Returns Information

Delivery

Your order will be processed upon receipt during regular working hours. Orders will be despatched within 3 days. If you do not receive an order which has been dispatched to you, contact us via email or by telephone.

Any order can be cancelled by contacting our customer service department either by telephone or by email.

Should an item be out of stock you will be notified as soon as possible. If there is a further delay you will be notified by phone or email.

Overseas

We currently sell to the countries listed below. Please allow 28 days for delivery.

Quantities

Our Delivery Rates table below shows costs for delivery of up to 5 items per delivery address. If you require more than 5 items to be delivered to any individual address, please get in touch with us and we will be delighted to supply you with a quote for delivery.

UK & Rest of the World Delivery Rates
Destination Delivery Rate £GBP
(up to 5 items)
6 items or more
UK & Isle of Man FREE Contact for quote
Channel Island / Belgium / France / Germany / Luxembourg / Monaco / Netherlands / Republic of Ireland £12.00 Contact for quote
Andorra / Austria / Cyprus / Denmark / Finland / Greece / Hungary / Italy / Malta / Poland / Portugal / Spain / San Marino / Sweden £12.00 Contact for quote
Gibraltar / Greenland / Iceland / Liechtenstein / Norway / Switzerland / Turkey £12.00 Contact for quote
USA / Canada / Mexico £17.00 Contact for quote
Australia / China / Hong Kong / Indonesia / Japan / Macau / Malaysia / Philippines / South Korea / Taiwan / Thailand / Vietnam £18.00 Contact for quote
Kuwait/New Zealand £18.00 Contact for quote

If your country is not listed, we do not currently deliver to that country. Please get in touch for further information.

Returns

You may return a product for refund within seven days or seven days of receipt of the goods (whichever is the longer), however you need to pay postage to us and also the return postage if you are exchanging. If you are requesting a refund we do not refund the original postage cost to you.

Please return all goods to:

Dunmore Scotland Ltd
Cairnmuir
Medwyn Road
West Linton
Peebleshire
EH46 7HA
United Kingdom

Please include a copy of your original invoice and a note explaining additional requirements and also your phone number.

Please contact customer service for more information on returning an item. Thank you.

About Dunmore Scotland

Dunmore Scotland is a vibrant new fashion label producing striking bags and accessories. Inspired by Scotland and made exclusively in the UK, each and every collection is crafted to guarantee outstanding quality of craftsmanship.

Read More About Us

What Our Customers Say

This Dunmore bag was a gift for my wife...she has gotten some special compliments on it.
CB, New Jersey, USA Read More Testimonials